This privacy policy was updated on June 28, 2018.

Singota Solutions is committed to protecting the privacy of our website visitors, industry contacts, distributors, and clients. Our website collects anonymous information while users browse. Personal information will be collected if the user consents to filling out one of our opt-in forms on the site. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requested information and preferences.

By using our website, you understand and accept that Singota tracks website activities to continually improve the website experience and offer valuable information. You also agree to the terms of this privacy policy. Please read our privacy policy in full before continuing to use our website or providing your information. If you wish to update or remove your personal information held by us or adjust your subscription preferences, contact us by e-mail at dataprotection@singota.com. For additional information on removal, see the section “Accessing and Removing Your Information” below.

Information Collected

Personal information collected may include your full name, email address, title, phone number, company information, address, or any other information provided by you related to providing you with our services. This information can be collected when you fill out one of our website forms, attend one of our events, or send us an email. These stated occurrences give us your consent to collect, hold, and use your information within the guidelines of this privacy policy.

Singota automatically collects non-personal information including IP address, browser type, what pages on our site are accessed, those access times, and referring website addresses. This information is used by Singota to optimize quality of service, to analyze general statistics regarding use of our website, and for the continued improvement of operation of our service. This information collected on our website is not linked to you as an identifiable individual.

Our website uses “cookies” – small bits of data collected when visiting a website – to track the non-identifiable information stated. You may choose to disable cookies on your browser, but without them enabled, the functionality of the site may be hindered.

Children’s Information and Privacy

Singota does not knowingly collect, or allow others to collect, personal information from children under the age of 13. Singota’s website is not directed to children under the age of 13.

When Information is Collected

Singota collects personal information when you submit a form on our website (e.g., contact form, meeting request, aseptic filling inquiry); request to join our mailing list, newsletter list, or blog list; download or access any gated content such as a white paper or video; submit a job application; attend one of our events such as a webinar; and any other time you submit your personal information to us.

How Information is Used

Singota utilizes personal information provided by you to deliver information about us and our services. This includes information you requested from us and additional information on our other services that may be of interest. Information is also used to help understand your needs and provide our services you may have requested in an efficient manner. We also use personal information to provide news on Singota, new services available, and other marketing purposes based on your legitimate interests. Information may also be used to contact you for employment reasons.

We store collected information in a database in a secure environment. Singota uses third parties for software and marketing purposes, including maintaining accounts with limited personal data stored that are only accessed by designated Singota members.

Sharing Information

We never share, sell, or rent individual personal information to anyone without your advance permission or unless ordered by a court of law. We may disclose information in the event of an investigation to law enforcement agencies or the like, or for other legal or security reasons.

If we need to share your personal information with our trusted and vetted vendors or partners for service, we will share with your consent or under the terms of our confidentiality agreements between all parties involved. The information shared will be limited to the extent of its purpose and does not give the company the right to use your information for other reasons.

Accessing and Removing Your Information

Singota stores personal information for as long as needed to provide you service, for legal obligations, and to enforce agreements. Receiving communication from us, including marketing materials, stems from opting-in on our website or by interactions with a member of the Singota client-facing team with expressed interest. You may request to opt-out, remove, or update your information held by us at any time. To do so, please follow the unsubscribe/preference update instructions at the bottom of any Singota marketing email or contact us at dataprotection@singota.com. If you wish to request access to your personal information stored by us, please contact us at dataprotection@singota.com. You will need to make the request yourself and show proof of identity. We will respond to the request within a reasonable timeframe.

Security

Confidentiality is an important element in our business. Singota utilizes systems to protect all data, including personal information. We uphold industry standards in online privacy. While we aim to provide a secure web experience, there is still risk in any transmission over the internet. We encourage you to use a secure browser, especially when sending us your information.
Access to our E-Transparency® System is limited to clients who have executed confidentiality agreements.

Third Parties

Our website may contain outbound links to third-party sites—our policy does not cover these sites. We cannot control how these sites process your data, so we encourage you to review these sites’ privacy policies before engaging.

Policy Updates

Singota will alter our privacy policy as needed and will post the notice on our website as soon as possible. We encourage our visitors to check our privacy policy frequently for updates.

If you have any concerns or questions, please contact us at dataprotection@singota.com.