August 2023 Supply Chain Metrics

Right the first time Operations

On-Time Shipments

Excursion Free Shipments

Right The First Time Operations
Excursion Free

Expert Logistics

Expert supply chain facility, accountable and transparent.

Supply Chain

Our supply chain operations utilize the latest technology.

Capabilities and Services

Supply Chain Overview

Materials Management (receipt, storage, shipment)

We manage a range of materials from APIs and raw materials to finished products. We have the capability to handle toxic, potent, flammable, and hazardous materials. Our secure, cGMP warehouse utilizes ICH storage conditions including controlled room temperature (15-25°C), 2-8°C, -20°C, and -80°C. We also provide distribution of clinical trial materials, as well as temperature controlled shipping for temperature sensitive products.

Sampling and Dispensing

Singota can aliquot materials from bulk to specified weights or volumes into appropriate containers for testing, development, and manufacturing purposes. These operations are performed in our designated cleanrooms under ISO 8 conditions.

Cold Chain Solutions

Our cold chain experts have the experience and knowledge to manage temperature sensitive materials throughout the distribution process. We offer pharma cold chain services to our clients in both upfront design and execution phases.

  • Design services include packaging recommendations, cold chain design and mapping, and shipper qualification services (thermal and mechanical).
  • Pharma cold chain management services include GMP warehouse storage with validated thermal monitoring systems, procedures for proper shipper pack-out, in-transit temperature recording, time out of refrigeration (TOR) monitoring, and arrangement of domestic and worldwide material distribution under controlled temperature conditions.

Transportation Simulation Laboratory

The Transportation Simulation Laboratory (TSL) is located at Singota’s facility in Bloomington, Indiana and consists of a large environmental champer equipped with a control system, calibrated sensors, and a validated data collection system with mechanical and hydraulic equipment that can simulate a customized distribution environment profile.  Environmental hazards in transport that can be applied include:

Humidity     Temperature    Pressure    Shock    Vibration

International Supply Chain Management

Clients can take advantage of Singota’s designated European depot for International storage and dispensing services. Clients of Singota can store materials in our approved partner’s bonded warehouse at storage conditions including 15-25°C, 2-8°C, -20°C, or -80°C. Importer of Record (IOR) assistance is also available for clients. 

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Additional Support

Singota provides 24/7 client access to material transaction history and current material inventory status through our unique E-Transparency system. Using this web-based portal, clients can manage their inventory and make requests for services such as sampling and shipping. Each client has a dedicated project manager at Singota. Project managers work closely with the project team and our clients to help create customized solutions and ensure projects are completed on time. As with all of our service lines, we pride ourselves on being agile, accountable, and transparent. See how we’re performing—view our current metrics for supply chains in the pharmaceutical industry on Right the First Time Operations, On-Time Shipments, and Excursion Free Shipments.